First Centennial Customer Questionnaire

Customer Questionnaire
Property Address/Escrow Number:
Did we return your phone calls promptly?
Yes
No
Did we keep you informed throughout the Title & Escrow process?
Yes
No
Did you receive all the documentation in a timely manner?
Yes
No
If your Escrow/Title professional wasn't available,
was there a qualifed person there to assist you?
Yes
No
Were we friendly and pleasant to do business with?
Yes
No
Did your Escrow Closing go smoothly?
Yes
No
Did you have an opportunity to use our Escrow platform TrackMyFile?
Yes
No
How would rate our overall service?
What could have been done to provide you with better service?
Please let us know if any member of our staff was particularly helpful so we can show them our appreciation.
Name(s):
Comments:
Would you consider closing your next Escrow with First Centennial Title Company?
Yes
No
Additional Comments:

Please tell us a little about yourself. Are you:
Seller
Lender
Listing Agent
Selling Agent
Buyer
Borrower
Attorney
Loan Broker
Other (Please Specify):
We appreciate your taking the time to help us. The knowledge of who is and isn't a satisfied customer is critical to our achieving our objective:
To provide the BEST SERVICE POSSIBLE.
Your Name:
Comany Name:
Address:
Phone:
Email:
Please enter these five digits in the box to the right:
68068